Terms of Service

Permitted Use

You may use our website for lawful purposes only. Specifically, you agree to:

• • Use the website in accordance with these Terms and applicable laws
• • Provide accurate and complete information when requested
• • Maintain the confidentiality of any account credentials
• • Report any suspected unauthorised use of your account

Prohibited Activities

You agree not to:

• • Use the website for any unlawful or fraudulent purpose
• • Attempt to gain unauthorised access to our systems
• • Interfere with or disrupt the website's functionality
• • Upload or transmit malicious code or content
• • Infringe upon intellectual property rights
• • Collect user information without consent

Order Process

• • All orders are subject to acceptance and availability
• • We reserve the right to refuse or cancel orders at our discretion
• • Prices are displayed exclusive of VAT unless otherwise stated
• • VAT will be added at the applicable rate for UK customers
• • Additional charges may apply for installation and support services

Payment Terms

• • Payment is required before delivery unless credit terms are agreed
• • We accept various payment methods as displayed at checkout
• • All payments are processed securely through authorised payment providers
• • Monthly subscription fees are billed in advance

Delivery and Installation

• • Delivery times are estimates and not guaranteed
• • Installation services are available at additional cost
• • Customer is responsible for providing suitable installation environment

All content on this website, including text, images, logos, software, and other materials, is owned by or licensed to Fireflyapps Ltd and is protected by copyright, trademark, and other intellectual property laws.

Your Rights

• • You may view and download content for personal, non-commercial use
• • You may print single copies of pages for personal reference
• • You must retain all copyright and proprietary notices

Restrictions

• • You may not modify, reproduce, or distribute our content
• • You may not use our trademarks or logos without permission
• • You may not reverse engineer our software or systems

Product Warranties

Our EPOS systems come with manufacturer warranties as specified in your purchase agreement. We provide additional warranty coverage and support as outlined in your service contract.

Website Disclaimer

This website is provided "as is" without warranties of any kind. While we strive to keep information accurate and up-to-date, we cannot guarantee the completeness or accuracy of all content.

Service Availability

We aim to provide uninterrupted service but cannot guarantee that our website or services will be available at all times. We reserve the right to suspend services for maintenance or updates with reasonable notice.

To the maximum extent permitted by law, Fireflyapps Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

Liability Cap

Our total liability for any claims arising from your use of our services shall not exceed the amount paid by you for the specific service in the 12 months preceding the claim.

Exceptions

Nothing in these Terms shall limit our liability for:

• • Death or personal injury caused by negligence
• • Fraud or fraudulent misrepresentation
• • Any liability that cannot be limited by law

Website Access

You may discontinue use of our website at any time without notice. We reserve the right to restrict or terminate website access for users who violate these terms.

Access Restrictions

We may restrict or suspend your access to our website if you:

• • Breach these website Terms
• • Engage in fraudulent or illegal activities
• • Pose a security risk to our systems
• • Misuse website functionality or content

Product and Service Termination

Effect of Website Access Termination

Upon termination of website access, your right to use our website ceases immediately. Provisions relating to intellectual property, liability limitations, and dispute resolution shall survive termination.

Applicable Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Dispute Resolution

We encourage resolving disputes through direct communication. If a dispute cannot be resolved informally, we may agree to use mediation or arbitration before pursuing court proceedings.

Consumer Rights

If you are a consumer, these Terms do not affect your statutory rights under consumer protection laws.

If you have any questions about these Terms of Service, please contact us:

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this website. We will notify you of significant changes via email or prominent notice on our website.

Your continued use of our website and services after changes are posted constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any updates.