Frequently Asked Questions (FAQ)
Looking for answers to your questions about restaurant management tools? You have come to the right place! Welcome to our FAQ section, where we address some of the most common questions we receive, especially about our restaurant EPOS in the UK.
An EPOS (Electronic Point-of-Sale) system is a computerised tool used to process sales transactions and manage inventory in the hospitality industry.
Different EPOS systems may have varying specialised features or be designed for specific industries, while others offer a more universal solution. It is crucial to determine which system best suits your business needs.
An EPOS system can improve productivity and provide additional benefits such as real-time access to sales reports, the ability to manage employees, and integration with accounting software to enhance overall business operations.
The implementation time of an EPOS system can vary depending on the supplier, but with Presto Express, it can be set up and ready to use within 7 business days.
With just some basic information and your menu, setting up an EPOS system is a simple process.
Integrating a card machine can help you speed up transactions while delivering great customer service, and it is a feature we have implemented in our own system.
We are committed to continually improving our system, providing you with regular updates to ensure that you have peace of mind.
We are dedicated to providing our customers with reliable support, ensuring that they have someone to turn to in case of any issues.
We will dispatch a skilled installation engineer to your location and have the system set up and fully operational within one day.
Our EPOS system enables customers to divide the payment among themselves and select their preferred payment method. This feature can improve the customer experience and make it more convenient for customers to pay for their purchases.
We understand that in a dining-in setting, customers may only wish to pay after they have finished their meal. Therefore, we offer the capability to facilitate this type of transaction.
Our system eliminates the need for traditional pen and paper methods by providing your staff with devices that can be used to take customer orders and instantly transmit them to the kitchen.
Our EPOS system offers integration with Just Eat, Deliveroo, and Uber Eats, allowing you to have all orders in one central location. This can help you to streamline your operations and reduce the stress of managing multiple platforms.
Our service offers the ability to acquire additional online orders directly through your own website, eliminating the need for a middleman. If you don’t have a website, we can create one for you at no cost.
Special promotions are always popular among customers. Our system allows you to apply promotions to your website on request, making it easy for customers to take advantage of your offers.
Our system allows you to input your driver’s names, which can then be used to assign orders to specific drivers.
Our EPOS system for takeaways allows you to monitor the movements of your delivery drivers in order to ensure customer satisfaction.
Our EPOS system for takeaways includes the option to integrate a caller ID feature, which allows you to save information about returning customers, thereby helping to establish and strengthen customer relationships.
We offer a unique login for your business that allows you to access your business performance data and check it from any location at any time.
Yes, it is possible to change prices and item names directly from a mobile device, depending on the platform or system you are using to manage your inventory.
We provide a range of tools, such as graphs, charts, and recommendations, to help you maintain customer satisfaction and give you a clear insight into where your business is headed.